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Event basic info
Péter Kubovics avatar
Written by Péter Kubovics
Updated over 3 months ago

Event name

This is the name that appears on the front page of Cooltix, the main page of the event, the ticket, the confirmation email, and in the comment section on the invoice. It can be anywhere between 2 and 60 characters long.


Category

It indicates the category of the event, helping customers find it, and navigate the site.


Organizer

The name of the "organization" that organizes the event, can be the name of a brand or a business. We will ask for business details when adding paid tickets and connect these details to the organization.

If you created an organizer account earlier, you can select it from a list.

To add a new organizer, type in their name and select "create organizer" from the list.


Venue

The venue indicates where your event is held, and guests should arrive at the time of the event.

If your event does not have a venue, either choose the "online" or the "to be announced" option.

To set your venue, start typing its name and select from the suggested options.

If the address provided by us is incorrect, you can always change it by clicking on edit. If the pin on the map is incorrect, you can move it by clicking on "edit coordinates".


Event timing

You can select between 3 event timing types. This setting can't be changed later.

The time of the event is visible to customers. These are the ones that appear on the tickets and in the confirmation email.

One time event

A Single standard event, which has a start and end date and time. You can only set future dates, and the event's start has to be sooner than the end.

You can not buy tickets to an event after its end time; it automatically gets hidden on the customer page, won't appear in the search, and ticket types won't be visible on the event page. The event page will be available through its link after the end date.

Recurring (multiple occasions) program

You can have multiple occasion events, where customers select an occasion when they want to attend the specific event. Their tickets will be valid during the selected occasion.

Continuous program

If you are having a long-term event, when customers don't have to decide when they want to use their tickets, then you can use a continuous event.

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