What is commission?
Commission is the fee of using the Cooltix system. We use this amount to cover operating expenses, development of the site, and other services provided to our users. Cooltix does not receive any dividend after ticket sales, the whole sum goes to the organizer of the event.
Commission is payed by the customer on top of the ticket price, it is the requirement of using the Cooltix sites.
How much are we talking about?
Commission rate depends on two factors: the conditions of our agreement with the organizer and the range of services provided to our customers. We aim to keep the commission rate lower than all other ticketing systems, so it usually don't exceeds the 10% of the ticket price. Low price ticket can have a higher handling fee than the 10%.
There is no handling fee if a ticket is free.
Where can I learn about the exact amount of the commission?
We always indicate the exact amount of the commission during the purchasing process, right before checkout.