Manage orders

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Search purchases

By typing a purchase in the search field, you can search for all the data of an order and the associated tickets. You can start the search by pressing enter or with the search option.

 

Export sold tickets

The list of sold tickets can be exported as an xlsx file. The table contains all important data related to each ticket. Hard tickets are also displayed for export.

 

Order details

The ticket-related data, other data from customers, ticket operations, and the ticket-related history become visible on the ticket.

The ticket history includes:

  • Date and place of purchase / unsuccessful purchase
  • Successful check in time
  • Unsuccessful check in attempt time
  • Invalidation time

 

Resend email

The purchase confirmation email can be resent to the customer.

 

Download invoice

You can download the invoice for the specific order. if this option is not visible for an order, then the invoice creation was failed for some reason.

 

Recreate a missing invoice

 

Download tickets

The ticket voucher can be downloaded in pdf format in the "ticket download format" overview.

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