Commission is the fee of using the Cooltix system. We use this amount to cover operating expenses, development of the site, and other services provided to our users. Cooltix does not receive any dividend after ticket sales, the whole sum goes to the organizer of the event.
Commission is payed by the customer on top of the ticket price, it is the requirement of using the Cooltix sites.
Commission rate depends on two factors: the conditions of our agreement with the organizer and the range of services provided to our customers. We aim to keep the commission rate lower than all other ticketing systems, so it can not exceed:
1%+HUF 250 when a ticket costs less than HUF 2000
15% of the ticket price when a ticket costs more than HUF 2000
There is no commission if a ticket is free.
We always indicate the exact amount of the commission during the purchasing process, right before checkout.