Please contact us in chat, and we will resend your tickets. Our colleagues will help to find your tickets during office hours.
Make sure to include the following info:
Name of the event
Date and time of your purchase
Names entered when buying the tickets
Your payment customer ID or the last four digits of your bank card
TIP:
If you sign up and log in before you make a purchase, your tickets will always be found, and you will always find them in your account.