Cooltix

Péter Kubovics

Tamás Szücs

Help and guides for customers to buy tickets with ease

For customers

Sign up as a customer

I forgot my password. How do I get a new one?

Deleting your account

Managing your account

What is the handling fee?

What are ticket numbering or ticket rounds?

What is dynamic pricing?

Redeeming discount codes

Help with the purchase

What payment methods can I use?

What kind of credit card can I use to pay?

Can I pay by bank transfer?

Can I pay by SZÉP card?

Payment methods

Do I have to print my ticket?

How do I get my ticket?

My ticket hasn't arrived. What should I do?

Mistyped the email address. What should I do?

I added the wrong name to my ticket or there is no name on my ticket

Didn't got the invoice of my purchase

Can I return my ticket?

Can I sell my ticket?

I received a refund, but it hasn't arrived. What should I do?

Help after purchase

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.