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For customers

For customers

Help and guides for customers to buy tickets with ease

T

By Péter and 1 other2 authors19 articles

Managing your account

Sign up as a customer

I forgot my password. How do I get a new one?

Deleting your account

Help with the purchase

What is the handling fee?

What are ticket numbering or ticket rounds?

What is dynamic pricing?

Redeeming discount codes

Payment methods

What payment methods can I use?

What kind of credit card can I use to pay?

Can I pay by bank transfer?

Can I pay by SZÉP card?

Help after purchase

Do I have to print my ticket?

How do I get my ticket?

My ticket hasn't arrived. What should I do?

Mistyped the email address. What should I do?

I added the wrong name to my ticket or there is no name on my ticket

Didn't got the invoice of my purchase

Can I return my ticket?

Can I sell my ticket?

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